Culture
In 2019 the UHG ICU was an active partner in the “Be the Heart” program pilot, the Barwon Health culture change program co-designed with Nous. Early evaluation results demonstrated:
- Staff engagement – 24 leaders, 165 staff, participated in 554 hours of training over 16-weeks
- Increased awareness and shift towards a positive workplace culture
- “Primed” the ICU for engagement in ongoing team and culture work
The ICU has further embedded this culture change during the COVID pandemic partnering with Nous through:
- Developing leadership skills with the senior ICU leaders with 360 assessment, 1:1 coaching sessions and facilitated leadership group discussions
- Diagnosing the critical cultural challenges and create a shared view of the desired culture within the ICU
- Developing a plan designed around the Moments that Matter and the entire ICU staff
![](https://geelongcriticalcare.com.au/wp-content/uploads/2022/04/MTM-768x783.jpeg)